Terms

Last updated: October 26, 2026

Text messaging terms (for people who receive our texts)

Program: When you call a business that uses RingOnce and the call is not answered, a short greeting offers you a text. If you press 1, that business will send you a text message about your call and reply to messages you send it. Pressing 1 is how you agree to receive these messages, and it is recorded with your call.

Frequency: Message frequency varies. You will usually receive one message per missed call, plus replies to your messages.

Cost: Message and data rates may apply.

Opt out: Reply STOP at any time to stop receiving messages. You will receive one confirmation, and no further messages will be sent unless you reply START.

Help: Reply HELP, or email peralta@ringonce.net.

Carriers are not liable for delayed or undelivered messages. See our Privacy Policy.

Service terms (for businesses using RingOnce)

These terms apply to businesses that subscribe to RingOnce. A separate signed order form may set out pricing and other details. If it conflicts with these terms, the order form controls.

Your responsibilities

• Provide accurate business information, including the information needed for carrier registration.
• Use the service only to respond to people who contacted your business, and only for messages about their inquiry. Do not use it for marketing or promotional messages unless you have the consent the law requires.
• Honor opt-out requests you receive by any channel, and tell us about them.
• Keep your account credentials and the customer information you receive secure.

Our responsibilities

• Operate the service with reasonable care and process customer information only to provide the service.
• Honor STOP requests automatically.

Availability

The service depends on telephone carriers and third-party providers. It is provided on a best-effort basis, and we do not guarantee that every call will be detected or every message delivered.

Fees and cancellation

Fees are as stated in your order form. You may cancel at any time, effective at the end of the current billing period. After cancellation, we stop processing new calls and messages and delete your data on request, except records we must keep by law.

Limitation of liability

To the extent permitted by law, our total liability is limited to the fees you paid in the three months before the claim. We are not liable for lost profits or indirect damages.

Governing law

These terms are governed by the laws of the State of California.

Contact

Andres Peralta, Orange County, California · peralta@ringonce.net